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Privacy Policy

Privacy Policy

Customer Privacy Notice

The purpose of this privacy notice is to outline the personal data that we ‘Rosewood Interiors Ltd’ hold about you and to notify you of how that data is used and your rights under the General Data Protection Regulation (GDPR).
For the purpose of the General Data Protection Regulation 2018 (GDPR), the data controller is Rosewood Interiors Ltd.

The personal information we collect about you can include:

  • Data relating to your identity (name, title)
  • Contact details (address, telephone numbers, email address)

We use this information to:

  • Provide you with goods or services that you have requested
  • Contact you in relation to the service that we are providing

Lawful basis for processing:
We process personal information on our customers to fulfil our contractual obligations to them, the processing of this personal information is necessary to provide you with goods or services.

Who we share your data with:
To provide you with quotes, products and services we may on occasion need to share your contact information with outside companies/sub-contractors such as:  electricians, tilers, plumbers, gas engineers and granite suppliers.

Retention policy:
Quotations, invoices and contact information will be kept for the duration of 7 years. Once a year we will review the data and delete as necessary.

Your rights under the General Data Protection Act

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling.

For more information on your rights under the General Data Protection Act (GDPR) visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Complaints:
You have the right to make a complaint to the relevant supervisory authority which is the information commissioner’s office (ICO) if you think your personal information has been handled incorrectly.

Contact us:
If you require further information or if you have any questions regarding this privacy notice, then please do not hesitate to email us at info@rosewoodinteriors.co.uk or alternatively call us on 01268 572670.